Pine-Grove Financial follows procedures to meet privacy principles and requirements under applicable privacy legislation with respect to personal information. Your privacy is important to us. We are committed to the protection of your personal information.

What personal data we collect and why we use it

The privacy policy explains how Pine-Grove Financial uses the personal information you provide, or provided on your behalf, which may be generated or gathered when you interact with our website. By providing your personal information through Pine-Grove Financial’s website you are acknowledging and consenting to the disclosure of your personal information with lenders. 

Personal Information We Collect 

Pine-Grove Financial and its representatives gather personal information from various sources (credit reporting agencies, creditors, financial institutions with which you have had a relationship.) Personal information we gather includes, without limitation: 
  • Your full name, email address, address, I.P address, contact number, date of birth, and other contact information. 
  • Your social insurance number
  • Your business details, name, address, contact number,tax ID number, business inception date, business bank statements, bank transactions data. 
  • Financial information such as bank name, account number, personal and business credit bureau reports, payment behaviour, and other reports in regards to your credit history. 
  • Information regarding your business such as percent ownership, liabilities and financial condition 
  • Income,assets, or debts 
  • Your identity through an acceptable form of government issued ID. 
  • Information about previous loan applications 
  • Information we collect with your consent, or as permitted by by applicable law. 

Use of Personal Information 

  • To confirm your identity with our user registration process
  • To manage your account with Pine-Grove Financial 
  • To assist the transactional process 
  • To fulfill orders and provide services 
  • To have a better understanding of our demographic
  • To identify your risk grade, loan guaranty fee interest rates, terms and maximum loan amounts. 
  • Organize automatic payment deductions 
  • For legal reasons to avoid fraud, identity left or other illegal activities. 
  • To maintain our corporations business records. 
  • To meet legal, processing and security data imposed on us. 
In particular circumstances, Pine-Grove Financial may be required to release personal information in response to lawful requests by public authorities. Pine-Grove Financial reserves the right to disclose your personal information as required by law, to adhere to judicial proceeding, court order, or legal process served on our website when we believe that disclosure is necessary to protect our rights, your safety or safety of others, investigate fraud or respond to government officials request. 

Service Providers 

Your personal information may be submitted to agents and service providers such as credit reporting agencies, systems operators, collection agencies, banks, or law firms that execute services on our behalf to store or manage personal information for the purposes described in this Privacy Policy. Any information disclosed to these service providers is protected and not used for other purposes other than as required by applicable law.

Business Transactions 

Personal information may be disclosed to third parties to perform certain business transactions, in regards to a proposed or processed sale, assignment or other disposal of all or part of our business or assets. Personal information may be used to evaluate transactions, due diligence, audit requirements or obligations to third parties. 

Tracking Technologies 

We use technologies such as cookies,beacons,tags,and scripts to gather demographic information, examine trends, manage the website and follow movement on the website. 

Contact information 

By entering your contact details in your online application, you consent to Pine-Grove Financial contacting you by phone,email or address for purposes such as: 

  • Assisting you with completing your online application process 

  • Confirming your identity 

  • To determine application failure due to technical difficulties 

  • To keep communication between you and potential lenders or service providers. 


Pine-Grove Financial reserves the right to change its privacy policy at any time.


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5255 Henri-Bourassa Blvd W, Saint-Laurent
Suite 210

QC, H4R 2M6

Monday to Friday

8 AM - 5PM

Tel: (514) 448 – 4830

Fax: (514) 448 – 4831

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